Privacy Policy

Effective Date:

At Zamzam, we value your privacy and are committed to protecting your personal information.
This Privacy Policy describes how we collect, use, and safeguard your data when you visit our website, make a booking, or communicate with us.
By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, nationality, and travel preferences.

Booking Details: Travel dates, destinations, accommodation preferences, and payment details.

Website Usage Data: IP address, browser type, device information, and pages visited.

Communication Data: Messages or inquiries sent via our forms, email, or social media.

2. How We Use Your Information

We use your information to:

Process and confirm your bookings and payments.

Provide customized travel recommendations and offers.

Improve our website, services, and overall user experience.

Communicate with you about your inquiries or upcoming trips.

Send promotional content (only with your consent).

Ensure compliance with legal and regulatory requirements.

3. Data Protection and Security

We implement strict administrative and technical measures to protect your personal data from unauthorized access, loss, or misuse.
All transactions are encrypted using secure SSL protocols to guarantee the confidentiality of your data.

4. Sharing of Information

We may share your data with:

Trusted travel partners (e.g., hotels, airlines, local tour operators) to process your bookings.

Third-party service providers that help us operate the website or payment systems.

We will never sell, rent, or trade your personal information to any external party for marketing purposes.

5. Cookies and Tracking Technologies

Our website uses cookies to improve functionality, personalize content, and analyze traffic.
You may disable cookies in your browser settings, but this could affect the functionality of some site features.

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with applicable legal requirements.

7. Your Rights

You have the right to:

Access the personal information we hold about you.

Request correction or deletion of your data.

Withdraw consent for receiving marketing communications.

To exercise your rights, please contact us at [bookings@zamzamviajes.com].

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The revised version will be posted on this page with an updated.